Risk, Safety & Your Responsibilities as a NAFH Member

What you need to know about risk, safety measures, and your responsibilities when using NAFH.

1. Trading Always Involves Risk

Crypto trading-especially futures-can be highly volatile. Even with expert-led, rules-based strategies:

  • Profits are never guaranteed
  • Losing trades will happen
  • You can lose part or all of the capital you allocate

By using NAFH, you accept that you are trading at your own financial risk and that results will always depend on real market conditions.

2. What NAFH Does for Your Safety

We design the system to be as safe and controlled as possible, while still recognizing that risk can't be removed:

  • Your funds stay on your own exchange - NAFH never holds your trading capital.
  • We connect via API with trading permissions only - no withdrawal access.
  • Strategies are rules-based and risk-first, typically using
    • Predefined risk per trade (around 0.5%-1% per position)
    • Stop-losses to cap downside
    • Take-profit / partial exits to lock in gains
  • We may reduce or pause exposure in:
    • Extremely volatile conditions
    • Major news events
    • Very low-liquidity environments
  • Commission Wallet system
    • Performance fees are taken from your Commission Wallet, not directly from your exchange.
    • Low-balance warning below $20.
    • If your Commission Wallet goes negative, new trades are paused until you clear the outstanding fees.

These controls aim to avoid uncontrolled risk and keep the process transparent and trackable.

3. Your Responsibilities as a NAFH Member

To keep everything safe and fair, every member has clear responsibilities:

a) Use only money you can afford to lose

  • Never borrow, use rent/food money, or risk essential savings.
  • Decide your trading capital based on your own risk comfort, not someone else's results.

b) Keep your accounts and API keys secure

  • Enable 2FA on your exchange and email.
  • When creating API keys:
    • Allow trading only, never withdrawals.
    • Follow any IP-lock or security settings recommended in the NAFH docs.
  • Never share your API keys, login credentials, or OTP codes with anyone-not even someone claiming to be "support."

c) Don't interfere with ongoing trades

  • You can manually close trades, but we strongly advise against touching positions managed by NAFH.
  • Manually closing or changing positions can:
    • Break the strategy logic
    • Distort your performance and risk management
    • Still generate performance fees on whatever profit is realized
  • If you want to trade manually, use a separate account or sub-account just for your own trades.

d) Maintain your Commission Wallet

  • Keep sufficient balance to cover performance fees.
  • If your wallet goes negative (e.g. you owe $40 but had only $20), your balance becomes -$20 and new trades are paused until you top up.
  • It is your responsibility to:
    • Monitor your Commission Wallet
    • Top up when you see warnings
    • Clear any outstanding negative balance so trading can resume.

e) Monitor your account regularly

  • Check your:
    • Exchange: open positions, order history, balance
    • NAFH dashboard: trading status, PnL, bonuses, Commission Wallet
  • If you see something you don't understand, investigate and contact support quickly.

4. Best Practices for Staying Safe

To protect yourself and your business, we strongly recommend:

  • Start small, get comfortable, then scale up gradually.
  • Read all Knowledge Base articles on trading, wallets, and compensation before allocating larger capital.
  • Keep your contact details up to date so you don't miss security or system notifications.
  • Avoid panic actions or manual interference (e.g., panic-closing positions, changing orders, disabling API access, or rushing withdrawals during volatility). Our strategies are rules-based, and emotional reactions can disrupt execution and increase risk.
  • Respect local laws, regulations, and taxes in your country.

5. When to Contact Support Immediately

Reach out to NAFH Support right away if you notice:

  • Trades you don't understand or didn't expect
  • A sudden "disconnected" or "error" status for your API key
  • Big unexplained balance changes
  • Suspicious login or withdrawal activity on your exchange

Steps you can take instantly:

  1. Review your exchange activity (orders, deposits, withdrawals, API list).
  2. If you feel unsafe, disable or delete the API key linked to NAFH.
  3. Contact Support with:
    1. Screenshots
    2. Dates/times of the issue
    3. Any recent changes (API, deposits/withdrawals)

6. Final Reminder

NAFH is built around expert-managed, rules-based trading and a powerful compensation plan-but:

  • You keep control over your funds
  • You decide how much to risk
  • You are responsible for your own safety, security, and financial decisions

We're here to provide tools, automation, and transparent rewards-not to remove risk from trading.